At Level Above Fitness LLC, we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, and protect your data when you engage with our services, visit our website, or interact with us in any way.
1. Information We Collect
We collect the following types of personal information:
Personal Identifiers: Name, address, phone number, email address, etc. Health Information: Health or fitness-related information provided by you to create personalized training plans.Payment Information: Credit card numbers, billing addresses, or other financial information necessary to process transactions. Online Information: Cookies, IP addresses, and browsing information when you visit our website.
2. How information is collected & SMS Consent and Opt-In Mechanism:
Users opt-in to the SMS service by filling out the contact form on our website https://hermitagetraining.com/cloptin-page and checking the box to agree to receive messages. By doing so, you consent to receive SMS reminders and notifications, promotional and personalized marketing text messages from Level Above Fitness LLC at the mobile number used when signing up. Consent is not a condition of any purchase. Message frequency varies.
3. How We Use Your Information
We may use your information for the following purposes:
To provide personal training services and customize your fitness plans. To process payments and manage subscriptions. To communicate with you regarding scheduling, promotions, or service updates.To improve our services, website, and client experience. To comply with legal obligations and resolve disputes.
4. How We Protect Your Information
We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:
Secure payment processing.Encrypted storage of sensitive information.Limiting access to personal data to authorized personnel only.
5. Sharing Your Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Your Rights
You have the right to:
Access, update, or delete your personal information.Opt-out of marketing communications at any time.Request that we limit the processing of your health-related information.
To exercise any of these rights, please contact us at [email protected]
7. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. You may choose to disable cookies through your browser settings, though this may affect the functionality of our website.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Level Above Fitness LLC
2328 Jackson Downs Blvd / Nashville, TN 37214
+16155101571
10. Disclaimer of Warranty and Limitation of Liability and Carrier Responsibility:
The Mobile Service is provided on an "as-is" basis. We will not be liable for any delays or failures in the receipt of any mobile messages connected with this program. Delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator and is outside of Level Above Fitness LLC or any carrier's control.
T-Mobile, AT&T, Verizon, and other mobile carriers are not liable or responsible for delayed or undelivered messages.